Full details of our refund policy can be found in the following link. refunds policy
To summarise you may only return new, unopened products sold and fulfilled online by DrSha.com within 15 days of delivery for a full refund. Products should be returned in their original packaging unused and unmarked.
If you received a defective product (for example the CD is not readable) and need to exchange it for the same product you can contact us to arrange a replacement. In the event that the item is no longer in stock we will offer you a refund.
Video on demand and online programs are non-refundable.